FAQs

Need Balloons ASAP? 

Same-Day and Next-Day balloons are available!

While we try to accommodate last-minute orders, they are not always possible. Secure your place in our books as soon as you know you need balloons. Thursday, Fridays, Saturdays, and holidays fill up the fastest.  We recommend ordering 4-6 weeks in advance to guarantee a spot on the calendar.  Many clients book 8 weeks to 5 months in advance.

Due to limited availability, any order can be subject to scheduling fees.

*Rush fees may apply to garland ordered with less than 4-weeks notice.

What type of balloons do you use?

100% biodegradable latex balloons as well as mylar foil balloons. We use the highest quality balloon available. The latex balloons are coated with a glue that extends the life of the balloon from 18-48 hours, sometimes even multiple days. Balloon installations last anywhere from 1 day to 3 months depending on the conditions. Helium is very sensitive to extreme heat and cold, meaning that the lifespan of your balloons could be effected by the temperature of your house or the weather outside.

How long will the balloons last?

I cannot guarantee your balloons will last at all once they have been delivered or picked up. Toddlers, tree branches, brick walls, hot cars, and sharp objects, rough-textured ceilings, are just a few examples of things that can pop your helium balloons. Once delivered, Poptopia is not held responsible for any balloons that are popped, stolen, lost, poked, or let go of. If WE pop your balloon, it will be replaced at no charge or a refund will be issued if we're unable to get a replacement in time.

Do you come back and take down the installation?

Once the event has ended, the taking down of your arrangement is the responsibility of the client. If you are interested in us returning to remove the balloons, this can be provided at an additional charge. Please mention this when you inquire.

University Symphony Orchestra

Sept. 23, 2023 at 11am

Student Council Elections

Sept. 23, 2023 at 11am